Business Processes Made Simple and Intelligent

A Transformative CRM for Maximum 

Sales, KAM, and MSL Productivity 

Transform Every Moment into an Opportunity

Rich Capabilities on every Device

Omnipresence delivers productivity and customer engagement capabilities necessary in life sciences, such as recording customer meetings, conducting face-to-face and remote detailing, capturing consents and sample orders, tracking call plans; managing accounts, opportunities, orders; and, handling medical inquiries and cases.

Users can be fully effective from any device with a consistent and intuitive, best-in-class  user experience 

Event Management

Omnipresence includes compliant event management capabilities, enabled with content, budget and contract approval workflows.

 

Built to support the creation and tracking of group meetings, symposiums, webinars, advisory boards, workshop, training, and congresses. Includes speaker controls, the ability to create complex agendas, participant registration and attendance feedback.

Customer Journey Planning

Modern drag and drop customer journey planning visualizes and schedules the cross-channel flow of field and marketing activities, ensuring all segment types are receiving the right message at the right interval across channels.

All Life Sciences Business Processes

Capabilities for Sales 

 

 

Customer and Account Profiles, 

Call plans, Recording, Routing Planning, Territory Alignment

 

Time-Off, Sampling, Detailing, 

Team Meetings and Coaching, Surveys, 

Medical/Service Inquiry Intake

 

 

Capabilities for KAMs

 

 

Account Profiles

Account Plans and Objectives

Team Selling and Tasks

Opportunity-to-Order cycle

Capabilities for MSLs

 

 

Inquiry Case Management, 

Remote Medical, Response Documents and Knowledge base, 

Presentations and Account Details,

Scientific plans firewalled from Commercial Users 

Natively Integrated Microsoft Business Applications

Native integration with Microsoft identity, cloud, calendar, and email systems for use of familiar Office productivity tools, LinkedIn, Cortana AI, Surface hardware, means that everything works together without heavy integration and delivers much more than a customer tracking and transaction platform.

Microsoft Teams is a digital workspace that centralizes chats, meetings, calls, files, and tools in one place empowering the field force to connect with the people and information they need.

Genee Intelligent Assistant

Genee intelligent assistant helps get admin tasks like call recording and scheduling meetings done in a truly modern way. It makes the platform work for the users and not the users for the platform. Imagine that!

This cutting edge intelligent assistant is built into the main framework of the mobiles and is continuously being trained to do even more remarkable things.

Agility to Drive Change

Across an Organization

Renaud Sermondade, Global head of Insights and Analytics, Sanofi, describes the key to digital transformation is in achieving agility across a pharma organization and its systems. 

Are Most Sales Force Tools 

Falling Short for Life Sciences? 

 See All of the Digital

Capabilities First Hand

About Indegene

 

Indegene enables global healthcare organizations to address complex challenges by seamlessly integrating analytics, technology, operations, and medical expertise and drive better health and business outcomes. Indegene’s IP-based solutions help clients drive revenues and productivity by making transformational leaps in digitalization of customer engagement, health reform, healthcare cost reduction, and health outcomes improvement.

Contact Information

Indegene Omnipresence, Inc

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016

omnipresence@indegene.com
 

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